5 Myths About Stripe, Busted – What Adobe Commerce Developers Need to Know

If you're an Adobe Commerce (Magento) developer, you’ve likely leaned on Stripe for payment processing at some point. It's the go-to for many: easy to integrate, widely supported, and backed by a tech-friendly interface. But the truth? Stripe might be costing your clients more in the long run.

Let’s bust a few myths:

Myth 1: Easy integration equals best results.

Stripe’s developer-friendly API is great for speed, but it stops short when it comes to post-launch flexibility and support. Alternatives like Sync Gateway, purpose-built for Adobe Commerce, offer better long-term value—even if they take a bit more time to set up.

Myth 2: Flat-fee pricing keeps things simple and affordable.

Stripe’s 2.9% + 30¢ flat rate may look clean, but the hidden charges for invoicing and recurring billing add up fast. Sync Gateway gives merchants the choice of interchange-plus pricing, with options to pass fees to customers—saving thousands annually.

Myth 3: Stripe’s support is top tier.

With offshore support and ticket queues, many users report slow resolutions and closed accounts without warning. Sync Gateway provides U.S.-based, live support—so when something goes wrong, help is immediate and personal.

Myth 4: Stripe works for every business.

Service-based and B2B businesses often get shortchanged by Stripe’s B2C-first model. Sync Gateway automatically applies Level 2/3 processing, supports custom invoicing, and offers flexible terms ideal for B2B.

Myth 5: Stripe is the most secure.

Stripe is secure—but Sync Gateway meets the same high standards plus custom risk controls and hands-on fraud prevention tailored to your business.

Looking for a smarter Stripe alternative for Adobe Commerce? Sync Gateway is purpose-built to give your clients more savings, better support, and true flexibility.

For more information on how Sync Payment Gateway can help you get closer to your business goals let's get in touch! Send us an email at details@syncpayments.com or give us a call at 314-782-3465.